FAQ

Frequently Asked Questions:

Q: Do you ship outside of the United States?

A: Yes! We now have the ability to accept credit cards outside the U.S. through PayPal. If you open a PayPal account, you can pay directly from your bank savings or checking account in your country. The shipping will be calculated at the checkout point. We would prefer that you contact us if you want to know how much the shipping will be ahead of time and to see what shipping options are available for your country. Only Express and Priority by United States Postal Service is available for most countries. You will be charged the exchange rate fee that PayPal charges in order to pay in your currency. An invoice will be sent to your email address.

Q: How do I order replacement parts?

A: When you click on “Go to Store” on any page, the store page will have both the Multi-Color Faux Palette and Poofy Pad available for purchase as well as the DVD Faux Painting Kit. You can save on shipping by ordering more than one.

Q: How long do the tools last?

A: Our experience has been that at least 6 - 8 uses for the Multi Color Faux Palette and Poofy Pads. However, if when you are faux painting, you keep the tools in a plastic bag when you are not using them and wash them immediately after using, you should be able to get more uses out of them before having to order replacements.

Q: When do you ship out the packages?

A: If your order is made before 5 p.m. (eastern time), then your package will be shipped within the next 2 days. Shipping is via United States Postal Service at $4.00 for Priority Mail or Ground Mail which is $3.00 for a limited time.

Q: How long does Priority shipping take?

A: Priority shipping via USPS takes about 2 to 3 days. Ground shipping is 7-10 days. There are no guarantees by USPS, however.

*Note - International orders take 5 to 6 days if mailed International Express Mail. They take 6 to 10 days if mailed International Priority Mail. There are no guarantees by USPS, however.

Q: What glazes should I use?

A: Unfortunately, because we are not in the faux painting glaze business, we do not want to endorse any particular glaze or paint. If you do a search on the internet, you can find many to choose from.

Q: Do you offer classes to learn the Triple S Faux System one on one?

A: Yes, we do. However the classes are limited to the Miami and Ft. Lauderdale area in Florida. Please go to our classes page to get more information or contact us at support@muralsandfauxpainting.com.

Q: How much money can one make starting their own faux painting business?

A: If you do some research, you will see that professional faux finishers charge anywhere from $2.50 to $16.00 per square feet depending upon the type of faux finishing technique offered. Our experience has been that with the Triple S Faux System, most finishes take up between 2 1/2 to 3 hours for a wall that is 10 ft. high X 10 ft. long. That would mean that you can make $90 an hour and up for most jobs. The faster you are, the more money you can make. Keep in mind that for high ceilings, the jobs will take longer.

Q: Do you have an affiliate program so others can sell your faux painting kit?

A: We hope to have one very soon.